The security of your personal data is our top priority at f999com. This page explains in plain terms what data we collect, why we collect it, and how we keep it safe.
Important: Creating or using an account on f999com means you have read and agreed to this privacy policy. You will be notified of any changes via notification. We recommend checking this page regularly.
How f999com keeps your information secure.
Every piece of your data and every transaction is protected with 256-bit SSL encryption. No outside party can access this information — it's as secure as your bank.
F999com only collects information that is strictly necessary to provide its services. No unnecessary data is ever requested.
Your data is never sold to advertisers or third parties. f999com places member privacy above business interests.
Every f999com member can view their personal data, request corrections, and in certain cases request its deletion.
F999com has a dedicated cybersecurity team monitoring its systems 24/7. Any unusual activity is detected and acted upon immediately.
Instead of complex legal language, all f999com policies are written in plain, easy-to-understand Bengali. Our goal is to ensure every member in Bangladesh can read and understand them with ease.
1. Introduction
F999com (website: f999com.best) is an internationally licensed online betting and gaming platform serving members in Bangladesh. This privacy policy explains what data we collect, why we collect it, and how we keep it secure.
F999com believes that every member's personal data belongs to them. We are simply its temporary custodians — using it only to the extent necessary to deliver our services. Our goal is simple: when you use f999com, you should be focused on enjoying yourself, not worrying about the safety of your data.
This policy applies to all members—anyone using f999com via the website, mobile app, or any of its services. By creating an account or logging in to f999com, you agree to this policy.
2. What Data We Collect
F999com collects data in three ways: information you provide directly, data collected automatically while you use the platform, and verification data received from third-party payment providers.
| Data Type | Details | Mandatory? |
|---|---|---|
| Identity Information | Full name, date of birth, nationality, NID/passport number | Yes (KYC) |
| Contact Information | Email address, mobile number | Yes |
| Financial Information | BKash/Nagad number, bank account (for withdrawals) | Yes |
| Device information | IP address, browser type, operating system | Automatic |
| Activity data | Betting history, game sessions, and login times | Automatic |
| Address | Residential address (required for KYC verification) | If needed |
F999com never stores your full bank card number, password, or PIN. Payment information is handled using tokenization.
3. How information is collected
F999com collects information through the methods below. Full transparency is maintained at every step.
F999com will never ask for your password, OTP, or card details over the phone or by email. If you receive any such message, treat it as fraudulent and report it to f999com support immediately.
4. How information is used
F999com uses collected data only for specified purposes. No data is used for undisclosed reasons.
Marketing Communications: f999com may send you relevant offers and updates. You can unsubscribe from marketing emails at any time through your account settings—this will not affect your account.
6. Data Security Measures
F999com follows internationally recognized technical and administrative standards to protect your data.
Your data security doesn't rest on f999com's systems alone — keep your password strong, never share it with anyone, and avoid logging in over public Wi-Fi.
7. Data Retention Period
F999com does not retain data longer than necessary. The retention period for each type of information is outlined below.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | For as long as the account remains active | Service Delivery |
| KYC documents | 5 Years | Legal obligations |
| Transaction records | 5 Years | Financial Auditing & Legal Requirements |
| Betting History | 3 Years | Dispute Resolution |
| Support conversations | 2 years | Service Improvement |
| Cookies and session data | 30 days – 1 year | User Experience |
Once the retention period expires, data is securely deleted or anonymized. In certain cases, legal obligations may require us to keep it longer — you will be notified if this applies.
8. Cookie Policy
F999com's website and app use cookies — small data files stored in your browser that help improve your experience on the site.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Maintaining login sessions, security verification | Until end of session | |
| Understanding site usage patterns, improving performance | Up to 1 Year | |
| Remembering language, theme, and user preferences | Up to 6 months |
You can disable cookies through your browser settings. However, disabling essential cookies may cause some features on f999com to not function properly. f999com does not use third-party advertising cookies.
9. Your Rights
Every f999com member has important rights regarding their own data. To exercise any of these rights, please contact our support team.
You may request to view what data f999com holds about you.
You may request corrections if any of your information is inaccurate. Changes to your name or address may require verification.
After account closure, you may request data deletion within the specified timeframe — however, certain data may be retained for legal compliance.
You may request an export of your personal data in a standard, portable format.
You have the right to object to your data being used for specific purposes — such as marketing communications.
You can opt out of promotional emails or SMS at any time—your service quality will not be affected.
F999com will respond to any rights request within 30 business days of receipt. For more complex requests, additional time may be required — you will be informed if that is the case.
10. Protection of Minors' Data
F999com strictly does not collect information from or provide services to anyone under the age of 18. If a user is suspected to be a minor, their account is immediately suspended and any collected data is securely deleted.
If you believe your child under the age of 18 has created an account on f999com, please contact support@f999com.best immediately. We will close the account and begin the process of deleting their data.
For Parents: This online betting platform is for adults only. Please enable parental controls on your device to prevent minors from accessing sites of this nature.
11. Changes to the Privacy Policy
F999com may update this Privacy Policy as needed. If any significant changes are made, you will be notified via your registered email or through an in-app notification.
Continued use of f999com after any changes takes effect will be considered acceptance of the updated policy. If you do not agree with the new policy, please request account closure and withdraw any available balance.
The current version of this Privacy Policy January 2026Effective on. Previous versions are available from the support team.
12. Contact Us
For any questions, requests, or complaints regarding the Privacy Policy, please contact f999com. Our team is ready to assist you.
After receiving a privacy-related request, f999com typically provides an initial response within 7 business days. For complex requests, the full process is completed within 30 days.
Answers to common questions about the registration process and odds.
Your data is completely secure at f999com. Register now and get a 100% bonus on your first deposit.